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smartDNA Consultation [Complimentary Slot]

SmartDNA Consultation with SAC Head Coach, Edan Syah
 

Overview: As part of your SmartDNA kit purchase, you are entitled to a 30-minute one-on-one online consultation with SAC Head Coach, Edan Syah to discuss your DNA results, specifically the SmartDNA Lifestyle Report (Fitness Results: Pages 55 - 59).

 

smartDNA Consultation [Complimentary Slot]

RM100.00Price
    • After submitting the booking form, Coach Edan will contact you via WhatsApp to finalize a mutually agreed date and time for the online consultation.

    • Once confirmed, Coach Edan will provide the Zoom link for the session.

  • Free Consultation as Part of SmartDNA Kit Purchase:

    • The session is unconfirmed until both parties agree on a date and time. If no agreement is reached, the client must submit a new booking request.
    • All consultation sessions will be scheduled and confirmed via WhatsApp.
       

    Rescheduling Policy:

    • Clients may request a reschedule at least 24 hours before the scheduled session.
    • To reschedule, clients must notify both the SAC Manager and Coach Edan via email or WhatsApp.
    • The rescheduling request is valid only when both parties mutually agree on a new schedule via WhatsApp.
    • Once rescheduled, the new session date and time cannot be changed again.


    Missed Sessions:

    • If a client fails to attend the session without prior notice, the session is considered completed and non-refundable.


    No Refund Policy:

    • All payments are non-refundable once the booking is confirmed.
    • No refunds will be provided for missed, canceled, or unused sessions.


    Late Arrival Policy:

    • Clients are expected to join on time.
    • If a client arrives late, the session will still end at the scheduled time, with no extra time added.
    • If the coach is late, the session duration will be adjusted accordingly.


    ​​​​​​​Code of Conduct:

    • Clients must maintain professional and respectful communication with the coach and SAC Manager.
    • ​​​​​​​Any inappropriate behavior may result in termination of services without a refund.
    • By booking a session, the client agrees to all terms and conditions stated above.
       

    Thank you.

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